Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in your order, we will contact you by email.
Shipping Rates & Delivery Estimates
We currently ship within the United States only.
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
Standard Shipping: 3-7 business days
Expedited Shipping: 2-4 business days
Priority Shipping: 1-2 business days
Delivery delays can occasionally occur due to carriers or weather conditions.
Shipment Confirmation & Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number. Tracking information typically updates within 24-48 hours.
Incorrect Address
Customers are responsible for providing the correct shipping address. If a package is returned due to an incorrect or incomplete address, the customer is responsible for reshipment costs.
Lost, Stolen, or Damaged Packages
We are not responsible for packages lost or stolen after the carrier marks them as delivered.
If your order arrives damaged, please contact us within 48 hours with:
Order number
Photos of the damaged item
Photos of the packaging
We will work with you to resolve the issue.
Returns & Refunds
Please refer to our Return & Refund Policy for detailed information on returns.
Contact Us
If you have any questions about your shipment, contact us at: luis.deriz585@gmail.com