Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in your order, we will contact you by email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–4 business days
Priority Shipping: 1–2 business days

Delivery delays can occasionally occur due to carriers or weather conditions.

Shipment Confirmation & Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number. Tracking information typically updates within 24–48 hours.

Incorrect Address

Customers are responsible for providing the correct shipping address. If a package is returned due to an incorrect or incomplete address, the customer is responsible for reshipment costs.

Lost, Stolen, or Damaged Packages

We are not responsible for packages lost or stolen after the carrier marks them as delivered.

If your order arrives damaged, please contact us within 48 hours with:

Order number
Photos of the damaged item
Photos of the packaging

We will work with you to resolve the issue.

International Shipping (Optional Section — delete if not needed)

We currently offer international shipping to select countries. International orders may be subject to customs fees, taxes, or import duties. These charges are the customer’s responsibility.

Delivery times vary by destination.

Customs, Duties & Taxes

[Your Store Name] is not responsible for any customs or taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility.